MyChart - Login Page

Error: Please enable cookies to log in to MyChart.

Need Help?

Call 866-865-3464

Service Request Form

Nondiscrimination Policy

Language Assistance Services

Welcome to MyChart--our secure, convenient, free online tool to manage your health care anytime, anywhere. To access using your smartphone, download the free MyChart Mobile App through the Apple App Store or Google Play or for desktop use, visit our online portal.

MyChart helps you schedule appointments, eCheck-In for faster registration, view lab tests, request prescription refills, view educational health videos and communicate with your provider’s office.

Know Where to Get the Right Care

Sometimes it’s hard to know if you should go to your primary care provider, urgent care or the emergency department. Learn more about virtual, walk-in and scheduled visit options.

Visit Options

In-Office Visit:

To schedule your next in-office appointment, use MyChart’s “Visits” menu option to select your preferred visit dates and times, verify routine questions and send your appointment request.

Virtual Visit:

To schedule a virtual visit with your provider through MyChart, use the “Message” feature to connect with your care team or call your provider’s office to request a virtual appointment.
If your primary care provider is not available, you can also have a virtual appointment with one of our other primary care “virtualist” providers by calling the office to schedule.
For virtual urgent care visits, call 540-769-0985 to schedule through MyChart; or to visit on-demand, use the Carilion Now app or access Carilion Now online.
Use our virtual visit guide for step-by-step instructions to prepare for your virtual visit.

Urgent Care:

Using MyChart’s “Find Care Now” menu option, find a VelocityCare urgent care location near you and save a spot in line. Find care now.
To connect virtually for 24/7 urgent care needs, download the Carilion Now app on your mobile device or access virtual urgent care online.

Frequently Asked Questions

Find solutions to common questions about MyChart features.

Financial Support

To see our Financial Assistance policy and application, click here. For assistance, call toll free 866-720-3742.